Refund policy

Because our products are food, we cannot accept returns of bars you have simply changed your mind about. Everything below is in addition to your statutory rights.

Damaged, melted or incorrect orders

Email hello@gabsproteinbar.com within 14 days of delivery with your order number and a photo. We will send a replacement or issue a full refund. You do not need to send anything back.

Refunds

Approved refunds are returned to your original payment method within 5 to 10 business days. Shipping charges are refunded only where the fault was ours.

Never arrived

If tracking has not moved for five business days, contact us and we will chase the carrier or send a replacement.

Cancellations

Orders can be cancelled before they ship. Once a parcel is with the carrier we cannot recall it, but you can refuse delivery.